Tag Archives: Documentation

How to Create Useful Operations Manuals

Don’t make the mistake of including all your business system in an operations manual. You’ll just end up with a massive manual that no one uses. Give every employee a copy and you’ll not only kill a few trees but everyone will … Continue reading

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How To Avoid Accountability Mayhem in Your Business

This is a story of four people named Everybody, Somebody, Anybody, and Nobody.  There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it, but nobody did it.  Somebody … Continue reading

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Where’s Your Systems Toolbox

“Lost time is never found again.” – Benjamin Franklin Tools are no good if you can’t find them when you need them.  And for a well run business your systems are a very important part of your tool box. Finding … Continue reading

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