Tag Archives: Cross-Function Process Chart

How to Create Useful Operations Manuals

Posted on January 19, 2011 by Lyle

Don’t make the mistake of including all your business system in an operations manual. You’ll just end up with a massive manual that no one uses. Give every employee a copy and you’ll not only kill a few trees but everyone will … Continue reading →

Posted in Documentation, Operations Manual | Tagged , , , | 1 Comment

How To Avoid Accountability Mayhem in Your Business

Posted on December 21, 2010 by Lyle

This is a story of four people named Everybody, Somebody, Anybody, and Nobody.  There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it, but nobody did it.  Somebody … Continue reading →

Posted in Documentation | Tagged , , , , , | Leave a comment